Refund and Returns Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, New and slightly used. 

To start a return, you can contact us at sales@forgiatorims.store. Please note that returns will need to be sent to the following address:  2685 California Street, Mountain View, CA 94040, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

You can always contact us for any return questions at sales@forgiatorims.store

RETURN METHOD:

Your option to send us your return: In store, At a drop-off location, By mail.

HOW CAN YOU GET YOUR RETURN SHIPPING LABEL?

• Defective Products and Non-defective products:

Included in the package

• Customer Remorse:

Customer Responsibility

OUR FEES FOR RETURN OR REFUND OF UNITED STATES

Damages and issues (Defective Products)

Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.Accept returns for both defective and non-defective products. For Our Defective and non-defective products return is full free shipping.

 For your responsibility (Customer Remorse)

Please inspect your order upon reception and contact us immediately if the item that you purchase by mistake doesn’t need anymore or if the wrong products are so that we can evaluate the issue and make it right. For your remorse products, you have to bear a certain amount for return shipping. You will bear the Actual cost of return shipping. The Re-stocking fee is USD 0.00.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

Accept exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will promptly assist you in resolving the matter by offering a replacement, exchange, or refund, depending on the situation. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 10  business days have passed since we approved your return, please contact us at sales@forgiatorims.store.

Contact Us:

Physical address: 2685 California Street, Mountain View, CA 94040, United States

Warehouse Address: 11915 Wicks St. Sun Valley, CA 91352, United States

Email: sales@forgiatorims.store

Phone: +1(719)-399-0525